A passenger checks his bag size at an American Airlines lobby bag sizer. The airline has removed bag sizers at its boarding gates across the U.S. (Photo by Scott Olson/Getty Images)

American Airlines on Monday removed bag sizers at its boarding gates across the U.S. meaning fliers won’t have to squeeze their bags inside the metal contraptions to make sure their bag will fit in the overhead compartment.  The change was first reported by View From The Wing, who obtained an internal memo sent to American Airlines employees.

Why American Airlines removed bag checkers at airport gates

Dig deeper:

In a Sept. 30 memo to its customer care team members, American Airlines said the change is part of their process to improve customer experience and reduce baggage checking at the gates. The airline is encouraging team members working in the lobby areas to identify oversized bags and check them when necessary.   

American Airlines carry-on bag policy

Personal items

Your personal item like a purse or small handbag must fit under the seat in front of you. Dimensions should not exceed 18 x 14 x 8 inches (45 x 35 x 20 cm).

These don’t count as your personal item or carry-on:

  • Diaper bags (1 per child)
  • Breast pump
  • Small, soft-sided cooler of breast milk
  • Child safety seats, strollers and medical or mobility devices

Carry-on items

You can bring only one carry-on item along with your personal item. Your carry-on must fit in in the overhead bin or under the seat in front of you. If it doesn’t fit, it will need to be checked. Be sure all your carry-on items are labeled in case they are checked.

Some airports and planes may have additional carry-on restrictions.

Carry-on bag

The total size of your carry-on, including the handles and wheels, cannot exceed 22 x 14 x 9 inches
(56 x 36 x 23 cm) and must fit in the sizer at the airport.

Soft-sided garment bag

Your soft-sided garment bag cannot exceed 51 inches / 130 cm (length + width + height).

Musical instruments

Your musical instrument must fit in the overhead bin or under the seat in front of you.

The Source: Information in this article was sourced from The New York Post, View From The Wing, and American Airlines. This story was reported from Orlando.

 

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