While managing hotels in Asia has much in common with operations worldwide, the region also has its particular aspects, as explored in this discussion. In a conversation with Cornell University Professor Chekitan Dev, Marriott Asia Pacific president Rajeev (Raj) Menon explains his leadership strategy.
Following a merger with Starwood Hotels (and with its own growth), Marriott Asia Pacific has become one of the largest hotel operators in the Asia Pacific region.
While managing hotels in Asia has much in common with operations worldwide, the region also has its particular aspects, as explored in this discussion. In a conversation with Cornell University Professor Chekitan Dev, Marriott Asia Pacific president Rajeev (Raj) Menon explains his leadership strategy.
He explained his firm’s approach of applying a balanced scorecard to its three primary stakeholders—namely, owners, associates, and customers. Menon also underscored the remarkable growth prospects for the Asia Pacific region and Marriott’s approach to participating in that growth. The conversation occurred at Global Hospitality Conclave 2024, held at the Oberoi Hotel in New Delhi.
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