Event Technology 101: Aligning Event Management Software with Your Point of Sales (POS) System

Managing private events is a complex and dynamic task. Event managers must seamlessly coordinate multiple events across various venues, each with distinct spaces, guest needs, and unexpected changes. From menu planning and special requests to vendor management, team communication, and logistics, every detail demands precision and efficiency. For businesses not yet offering private events, the revenue potential alone makes it a smart investment.

Today, let’s explore how event technology plays into your private event success and how integrating event management software with your Point of Sale (POS) system can streamline operations, enhance efficiency, and create a seamless event experience.

Evolution of Event Technology

Before event management software, event managers relied on makeshift systems—Excel spreadsheets, binders filled with paperwork, and endless email chains—to stay organized. When changes arose, they had to manually update banquet event orders (BEOs) and contracts in multiple locations, increasing the risk of errors. Enter Tripleseat, a purpose-built event management platform designed to streamline workflows, enhance organization, and improve communication.

With Tripleseat’s color-coded event calendar, event managers can instantly access event details, including dates, times (setup and teardown included), venue spaces, digital documents, guest information, payments, and past discussions. No longer confined to a single email inbox, these details can be accessed by any team member with the right permissions. Tripleseat also helps event managers capture and convert leads, build a robust contact database, and generate reports on private event performance to guide strategic decisions.

The Power of Seamless Event Transactions with Technology

Technology enhances every stage of the event process, including payments. When a guest books an event, they can secure their reservation by paying a deposit through Tripleseat, ensuring commitment and reducing risk for the venue. On the event day, on-site staff manage food and beverage orders using a venue’s point-of-sale (POS) system. Tripleseat seamlessly integrates with GoTab POS, allowing event teams to link event management with real-time sales operations.

At the end of the event, when it’s time to settle the bill, the deposit paid via Tripleseat automatically appears in the Event Deposits section on GoTab POS. This ensures the correct amount is deducted from the final total, simplifying the payment process. Any remaining balance is then processed through GoTab, closing the tab smoothly.

Aligning Event Management Software with Point of Sales: A Smarter Way to Manage Events

By combining the power of Tripleseat and GoTab, event teams can retrieve and apply deposits effortlessly, making event-day operations more efficient. This integration also ensures consistent and transparent event sales reporting, consolidating all deposits and payments in one place for better financial oversight.

For event managers looking to streamline operations and elevate their event management process, technology is no longer optional—it’s essential.

Ready to transform your event workflows? Schedule a demo today to see how Tripleseat and GoTab can optimize your hospitality business.

Rachel Calkins

As the Social Media & Content Specialist at Tripleseat, Rachel co-hosts the Tripleseat podcast, Two Chicks, Three Seats, and shares about our amazing Tripleseat customers on social platforms. In her free time, she enjoys watching and playing sports, traveling, cooking, drinking dirty martinis on the weekend with friends, and exploring her new home: New York City.