Marriott International Triumphs Over Fraudulent Robocall Operators

• Marriott International has won a significant legal victory against fraudulent robocall operators.
• The court ruling allows Marriott to pursue the recovery of damages and costs from these operators.

Marriott International has secured a legal victory against fraudulent robocall operators, marking a significant win for the hotel giant. This landmark decision marks an important step in the fight against deceptive practices that harm businesses and consumers.

The U.S. District Court for the Eastern District of Virginia ruled in favor of Marriott, granting summary judgment on all counts against several defendants found guilty of operating fraudulent robocalls. These calls falsely claimed to offer exclusive vacation packages and discounts on behalf of Marriott.

“Robocalls are not just annoying, they’re illegal,” said Stephanie Linnartz, President of Marriott International. “We are committed to protecting our brand and our customers from these types of fraudulent activities.”

The court’s decision is groundbreaking as it allows Marriott to pursue recovery of damages and costs from these operators. This includes statutory damages under the Telephone Consumer Protection Act (TCPA), which prohibits unsolicited prerecorded calls to cell phones without prior express consent.

This case highlights how serious companies like Marriott are about protecting their brand integrity and customer trust. It also sends a strong message to other potential fraudsters that such actions will not be tolerated.

Marriott’s legal team worked tirelessly in this case, demonstrating its commitment to safeguarding its customers’ interests. It has set a precedent for other businesses facing similar challenges with deceptive robocall operations.

“We will continue our efforts to identify these bad actors and take action where necessary,” Linnartz added, emphasizing that this is just one part of their ongoing strategy in combating fraud.

In conclusion, this victory is not just about stopping annoying phone calls; it’s about ensuring consumer protection and maintaining trust between brands and their customers. Marriott’s win is a step forward in the ongoing battle against fraudulent activities, and it serves as a reminder that businesses must remain vigilant in protecting their customers and their brand reputation.