- A new study reveals that 59% of air cargo workers have considered leaving the industry due to frustrations stemming from outdated technology and unpredictable working conditions.
- Nearly half (49%) of the respondents cited their passion for aviation as their initial attraction to the industry, while 68% still find their current role exciting.
According to new research by Edge Insight on behalf of IBS Software, the air cargo industry is facing a potential talent crisis, with 59% of workers contemplating leaving the sector. The study identified key challenges such as outdated technology and unpredictable global policies leading to an unstable working environment.
The survey revealed that 42% of air cargo employees are frustrated with outdated technology, while 35% are dissatisfied with the unstable working environment caused by shifting global policies and unpredictable crises.
The research also highlighted the need for digital skills and technology updates for air cargo operators to retain employees and attract new talent. 63% of respondents believe better access to and use of data would enhance operational efficiency and increase job satisfaction. However, about 39% of respondents cited a lack of skilled staff as a significant operational challenge faced by their companies.
Despite the challenges, there is an evident passion for the industry, with 49% of participants stating that their interest in aviation drew them to the air cargo sector and 68% still finding their current role exciting.
Though the air cargo sector accounts for less than 1% of global cargo volume, it is responsible for 33% of global trade by value. The survey found that 26% of air cargo workers have considered leaving the industry due to burnout or work-related stress.
It also underscored the need for investment in human resources, with 22% of respondents feeling they have limited career progression opportunities and 16% believing the wider cargo ecosystem overlooks their contributions.
These findings underscore the importance of workforce investment in training, career development, and upskilling for air cargo operators to retain their talent.
For more information, the report can be found here.
