Now, when you’re shopping for tickets, Ticketmaster will display a ticket’s full price, alongside a dropdown menu that you can select to see how much you’re paying for the “Face Value” of a ticket and the service fee. You still won’t see local taxes or delivery fees until checkout.
Ticketmaster says it has made some improvements to its queue as well, by offering real-time updates about ticket availability and when wait times are expected to last more than 30 minutes. It also allows customers to see exactly how many people are ahead of them in the queue.