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Image Credit AVaStar
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The leading provider of audiovisual service software is also offering a complimentary three-month trial of its AV services platform to HITEC Indianapolis attendees who visit Booth #908
AVaStar has published a free resource to help hotels and event venues better understand where their AV operations are falling short — and what can be done about it. “Why AV Operations Are Overlooked” is now available for download by clicking here, and it is the ideal resource to help attendees of HITEC Indianapolis better prepare for shopping the show next week.
Unlike other departments in a hotel, AV services often lack structure, documentation, and accountability. This downloadable guide helps venue teams identify the operational blind spots that arise when no formal AV management system is in place — questions about equipment purpose, maintenance, cost tracking, and staff responsibilities that too often go unanswered.
AVaStar is the first and only AV operations platform designed specifically for hotels, conference centers, and event venues, and it helps properties manage inventory, track costs, train staff, and support AV across all departments, from meeting rooms to digital signage to public space sound systems.
“Many venues assume that having the AV equipment installed means they’re ready,” said Eric Bracht, Managing Director at AVaStar. “But without clear operational oversight, hotels risk lost revenue, inefficiencies, and guest dissatisfaction. This guide introduces what’s missing — and why it matters.”
The free guide explores:
– Common questions staff face without an AV operations plan
– The risks and hidden costs of unmanaged or outsourced AV services
– How in-house AV, when properly managed, can rival room revenue
– Why traditional tools like spreadsheets and sticky notes fall short
– The advantages of implementing a centralized AV operations system
AVaStar is offering a complimentary three-month trial of its platform (a $2,285 value) to HITEC attendees who visit Booth #908 or schedule a follow-up meeting by July 31, 2025. The trial includes full platform access, onboarding, and expert support.
Schedule a meeting:
https://calendly.com/ebrachtavs/introduction-to-avastar-operational-support
About AVaStar and Electro-Media Design, Ltd.
AVaStar, together with its parent company Electro-Media Design (EMD), provides a one-stop shop for all venue-related audiovisual consulting needs. From AV system design to evaluating current systems, developing technology master plans, overseeing system refurbishments, developing strong operational support programs, training and supporting on-site staff, finding a reliable AV provider or simply solving a recurring challenge our services cover the lifecycle of your venue’s technology systems and operation. As independent consultants that do not sell or install equipment, our customers have peace of mind knowing we have their best interests at heart. And with over 35 years and more than 1,300 global projects of experience behind us we can design solutions that meet or exceed customer expectations as well as your goals and budget.
The EMD team created AVaStar to serve the needs of venue management and operations in existing venues, while EMD continues to provide design consulting in audiovisual and acoustics for new construction and CapEx refurbishment projects. In addition to the consulting services listed above, AVaStar works with venue operators to create and support a strong and efficient AV service program, guided by industry experts and utilizing industry best practices. We take the burden off your staff by providing “Know-How: When and Where You Need It.”
