If you’re looking for some extra income and don’t mind a flexible schedule, the Société de transport de Montréal just posted a job that might be worth a look.
The STM is hiring for a customer service and operations support clerk position, and it pays $33.75 an hour right off the bat.
The role is temporary and comes with no guaranteed hours, which is worth keeping in mind before applying. Shifts get assigned based on operational needs and your own availability, so the schedule can shift around a lot. Work can happen during the day, evening or on weekends, and you’re expected to meet certain minimum availability requirements to stay in the rotation.
What the job involves
The day-to-day work is pretty varied. You might be doing customer surveys, counts, evaluations or verifications, and logging your observations in tracking documents. Other days, you could be helping riders find the right information, directing them to the right resource, or handing out informational materials. If the STM needs to set up a temporary service change, you might also get called in to help support those operations.
It’s a job that keeps you on your feet, literally. Some assignments require standing for several hours at a time, indoors or outdoors, rain or shine. The listed work location is simply “multisite,” so don’t expect to be stationed in one spot.
What you need to qualify
The bar to apply is low. A high school diploma is all that’s required, and no prior experience is necessary, though the STM says it will consider a mix of education and relevant experience too.
Having a valid Class 5 driver’s licence in Quebec, along with a clean driving record, is considered an asset. If you’re applying for the 747 Express Bus section specifically, English is required, since you may need to communicate with English-speaking riders.
Beyond the technical requirements, the STM is looking for people with strong customer service instincts, good collaboration skills, reliability, interpersonal flexibility and solid verbal communication.
The pay and perks
On top of the $33.75 hourly rate, the job comes with free public transit across the STM network and its partner services, a solid bonus for anyone commuting around the city regularly.
How to apply
If the occasional, flexible nature of this role fits what you’re looking for, you’ll need to move fast. The deadline to apply is August 31, 2026.
Commis, soutien exploitation et service client
- Pay: $33.75/hour
- Employer: Société de transport de Montréal
- Apply here
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This story was inspired by the article “La STM engage au service à la clientèle avec un sec. 5 et ça paie 33,75 $/h à l’embauche” which was originally published on Narcity.









