Canadian ReviewsCanadian Reviews
  • What’s On
  • Reviews
  • Digital World
  • Lifestyle
  • Travel
  • Trending
  • Web Stories
Trending Now

Watch Grace Kuhlenschmidt sing a ditty in Boys Go to Jupiter

A quiet Ontario town was the backdrop for a popular horror film and other movies

Aldi is Selling the Ultimate Back-to-School Essential for Just $5, and Parents Are Racing to Grab It

Eufy FamiLock S3 Max review: a video smart lock with plenty of tricks Canada reviews

FREE SHAKESPEARE IN THE PARK Reopens Tonight with “TWELFTH NIGHT” – front mezz junkies, Theater News

Brazil movie: as prescient as ever, 40 years later Canada reviews

7th Aug: This Is Where I Leave You (2014), 1hr 43m [R] – Streaming Again (6.3/10)

Facebook X (Twitter) Instagram
  • Privacy
  • Terms
  • Advertise
  • Contact us
Facebook X (Twitter) Instagram Pinterest Vimeo
Canadian ReviewsCanadian Reviews
  • What’s On
  • Reviews
  • Digital World
  • Lifestyle
  • Travel
  • Trending
  • Web Stories
Newsletter
Canadian ReviewsCanadian Reviews
You are at:Home » Cooking UP New Hotel Sales
Travel

Cooking UP New Hotel Sales

7 August 20255 Mins Read

  • Doug Kennedy’s Next Staff Training Webcast: Cooking UP New Hotel Sales – Image Credit Kennedy Training Network   
    Visit

Sponsored By Travel Outlook and Track Hospitality Software 

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Monday, August 18, at Noon EDT. REGISTER HERE 

Although primarily targeting hotel group and event sales staff, this webcast is relatable for sales professionals in all areas of the accommodations and tourism industries. 

“It’s always fun to experiment with new recipes,” says Kennedy, “So this month we’re going to play with cooking and fine dining analogies as we explore actionable ideas salespeople can use to maximize revenues every day.” “First, we’re zooming out and look at how the profession of hotel sales is rapidly being automated by big tech solutions powered by AI,” he added, “then I’ll challenge everyone to use these concepts in the near-term to ensure a long and prosperous career!  Here is an overview of key concepts to be presented: 

– Don’t lose your hotel sales job to DoorDash! Keep the human engagement at the core of the dining experience! 

– Discover your “recipe” for success.  

– Stock up on key ingredients and select the right cooking utensils.

– Welcome, surprise, and delight them with amuse-bouches.

– Find out what the patrons truly enjoy eating.

– Spice up your menu descriptions.

– Adjust the menu for special dietary needs and preferences.

– Serve up a sweet-tasting dessert.

– Present the check with a smile!

Recordings of previous webcasts are available on KTN’s YouTube channel and are now also being distributed on your favorite podcast channel or on KTN’s Spotify channel.

Everyone who registers for this and all KTN webcasts receives a link to the recording, even if they cannot attend. The 40-minute format is perfect for “lunch and learns” or excerpts can be shared at staff meetings. The target audience is anyone who is interested in upskilling themselves or others, and the topic areas are broad enough to be relevant for all sectors of the lodging industry.

“We are grateful to the generosity of our sponsors who have allowed us to offer complimentary admission,” said Kennedy. “It takes a lot of time to design, promote, and deliver these events, and so we would normally charge at least $99 registration per person, but this series is now completely free to all.”

Sponsors include: Travel Outlook, the only KTN Certified call center, and Track Hospitality Software, a TravelNet Solution, whose products include a PMS and CRM. “

 Complimentary registration can be accessed at www.KTNwebcast.com. Here are the additional topics scheduled so far. 

Creating Ordinarily Extraordinary Hospitality Encounters, DAILY!

Friday, September 19 (Noon EDT)

REGISTER HERE 

First, Doug explores how a steady stream of highly successful business books have championed the concepts of “outrageous,” unreasonable,” “legendary,” and “wow” service training concepts. Surely, entrusting frontline associates with the budget and processes they need to extend “little extras” proactively is surely solid. Yet focusing on the exceptional, occasional opportunity to amaze is just not enough. Instead, this KTN webcast focuses on how guest service colleagues can create experiences that are “ordinarily extraordinary.” 

– A reminder: we are in the business of memory making, not in the “rooms rental industry.”

– Guest loyalty is the summation of dozens of seemingly “little things” throughout a guest’s stay.

– Micro hospitality moments matter the most. Guest loyalty is either won or lost every hour of every shift.

– “Hospitality” cannot be delegated down the org-chart; leaders must model ordinarily extraordinary hospitality when interacting with staff as well as guests.

– Making a personal commitment to providing an individualized gesture of authentic hospitality for everyone encountered throughout the day, whether a guest, a travel agent, a third party, or an “internal customer.”  Whether encountering them across the desk or bar, on the other side of phone convos, via email exchanges or as you pass them in the hallways, corridors, and parking areas, make the ordinary feel extraordinary.

Hotel Spa Reservations Sales Training

Friday, October 17 (Noon EDT)

REGISTER HERE

Although KTN is well known as the accommodations industry’s leading authority for reservations sales training, our workshops and webcam training sessions are often also attended by those from the spa front desk and/or reservations colleagues. Many clients even book separate KTN training just for their hotel spa services teams. In this month’s webcast, Doug will share sales training tips for those who respond to emails and calls from guests who inquire about spa treatments and services. Here are some highlights: 

– Telephone hospitality skills and personalized email writing style to connect with the customers, many of whom might not be actual guests.

– “Loop-it-back” Listening and conversational questioning to truly discover the “story” behind the spa visit.

– Using descriptions that allure and entice vs. just listing, informing, and notifying.

– Needs-based recommendations to help them overcome “choice overload” when considering the menu of services and treatments.

– Securing the sale.

– Upselling and cross-selling other spa and/or salon services.

– Proactively offering reminders and suggestions for a stress-free visit. 

For additional details, contact KTN at [email protected] or by phone (01) 954.533.9130 www.kennedytrainingnetwork.com

 

 

 

Share. Facebook Twitter Pinterest LinkedIn Reddit WhatsApp Telegram Email

Related Articles

U.S. Economic Outlook August 2025

Travel 7 August 2025

Independent Hotel Show Miami Registration Offer!

Travel 7 August 2025

Is It Safe To Visit The South Of France? Latest Advice As Largest Wildfire In 70 Years Blazes, Canada Reviews

Travel 7 August 2025

the tracklisting for Netflix’s smash-hit horror-comedy, Canada Reviews

Travel 7 August 2025

14 of the Best Cocktail Glasses for a Cool, Chic, Beautiful Home Bar

Travel 6 August 2025

How Hop City in Atlanta Built a $14 Million Retail and Bar Business

Travel 6 August 2025
Top Articles

OANDA Review – Low costs and no deposit requirements

28 April 2024341 Views

These Ontario employers were just ranked among best in Canada

17 July 2025249 Views

What Time Are the Tony Awards? How to Watch for Free

8 June 2025151 Views

Getting a taste of Maori culture in New Zealand’s overlooked Auckland | Canada Voices

12 July 2025131 Views
Demo
Don't Miss
Reviews 7 August 2025

Brazil movie: as prescient as ever, 40 years later Canada reviews

Brazil opens with a bureaucratic error. A fly gets stuck in a typewriter, changing the…

7th Aug: This Is Where I Leave You (2014), 1hr 43m [R] – Streaming Again (6.3/10)

Episode 298: Great Bible-Based Entertainment for Your Kids. Plus, ‘Sketch’, Best TV Shows to Binge Watch

What to watch this weekend: Re-examine a harrowing Canadian crime | Canada Voices

About Us
About Us

Canadian Reviews is your one-stop website for the latest Canadian trends and things to do, follow us now to get the news that matters to you.

Facebook X (Twitter) Pinterest YouTube WhatsApp
Our Picks

Watch Grace Kuhlenschmidt sing a ditty in Boys Go to Jupiter

A quiet Ontario town was the backdrop for a popular horror film and other movies

Aldi is Selling the Ultimate Back-to-School Essential for Just $5, and Parents Are Racing to Grab It

Most Popular

Why You Should Consider Investing with IC Markets

28 April 202422 Views

OANDA Review – Low costs and no deposit requirements

28 April 2024341 Views

LearnToTrade: A Comprehensive Look at the Controversial Trading School

28 April 202448 Views
© 2025 ThemeSphere. Designed by ThemeSphere.
  • Privacy Policy
  • Terms of use
  • Advertise
  • Contact us

Type above and press Enter to search. Press Esc to cancel.