How Ambitious Hospitality Groups Are Using Cloudbeds to Scale Without the Growing Pains

The TL;DR

From boutique collections and lifestyle brands to rapidly expanding hotel groups, these companies are using Cloudbeds to unify operations, centralize decision-making, unlock portfolio-wide visibility, and scale without sacrificing the guest experience that made them successful in the first place.

More properties shouldn’t mean more complexity

As portfolios expand, complexity tends to grow alongside them. New properties bring new teams, new workflows, new markets, and new guest expectations. Systems that once worked for a single hotel can quickly become barriers to scale.

The most successful hospitality groups understand that sustainable growth requires more than adding rooms. It requires building a foundation that enables every property to operate as part of something bigger.

Across North America, Europe, Latin America, Africa, and the Mediterranean, multi-property operators are turning to Cloudbeds to create that foundation.

From boutique collections and lifestyle brands to rapidly expanding hotel groups, these companies are using Cloudbeds to unify operations, centralize decision-making, unlock portfolio-wide visibility, and scale without sacrificing the guest experience that made them successful in the first place.

Why lose a booking when you can keep it in the family

For Florida’s HP Hospitality, growth has meant building one of the Keys’ most recognizable hospitality portfolios.

Today, the group operates eleven waterfront properties totaling more than 180 rooms across the region, and with Cloudbeds’ multi-property functionality, every property has become part of a larger ecosystem.

When one hotel reaches capacity, front desk teams can instantly view availability across the portfolio and seamlessly redirect guests to another HP Hospitality property. What could have been a lost booking becomes a retained guest relationship.

“The multi-property view, accessible to all front desk managers, simplifies inter-property booking. When one property reaches full occupancy, staff can easily reserve accommodations for guests at another HP Hospitality location.”

The result is a more connected guest journey, stronger portfolio-wide capture rates, and a more powerful direct booking strategy. At Kona Kai Resort, one of the group’s properties, 84% of booking revenue now comes through direct channels.

Equally important, Cloudbeds has helped HP Hospitality accelerate growth. New properties can be onboarded in as little as two days, allowing the team to bring new locations online quickly and confidently.

One single source of truth

For Mexico’s Grupo Catedral, managing multiple properties efficiently was a challenge.

As the organization expanded to nearly 500 rooms across a diverse portfolio of hospitality concepts, the limitations of its legacy system became impossible to ignore. Effectively managing revenue, tailoring pricing strategies across existing and new accommodations, preserving the unique identity of each property, and maintaining clear operational visibility were becoming increasingly challenging.

Cloudbeds changed that by seamlessly bringing every property into a single platform.

“Cloudbeds allows us to control multiple properties which helps to have better processes, better internal reports, and make better decisions,” says Francisco Santoveña Domenech, Director of Operations.

With centralized visibility across the portfolio, the team gained the ability to manage revenue strategically while preserving the unique identity of each property.

“Without a program like Cloudbeds, we wouldn’t have been able to handle revenue management and price differentiation as easily as we did.”

The result is not simply better reporting. It’s greater confidence, faster decision-making, and fewer limits overall.

From 8 apartments to nearly 580 rooms

Alessio Ripanti, Owner of Leo Property Group, oversees an impressive portfolio of six properties and nearly 580 units across Malta, a business that has grown rapidly without sacrificing operational control.

When we started to grow, we knew we needed a professional, stable platform to build our business on.

As the portfolio expanded, maintaining visibility across multiple properties became essential. With Cloudbeds’ intuitive multi-property functionality, Alessio can instantly switch between properties from a single dashboard, giving him a real-time view of operations across the entire portfolio.

Cloudbeds’ open API has also enabled Leo Property Group to build custom applications tailored to their business. One such tool allows the team to adjust rates proportionally across room types and properties simultaneously, turning what was once a manual process into a single-click action.

By building its technology ecosystem around Cloudbeds, Leo Property Group has transformed the way it scales. Alessio has grown the business from just eight apartments to nearly 580 units across six properties, while streamlining day-to-day operations through automated rate management and custom-built workflows. New front desk staff members become fully independent on the system in as little as two weeks, so growth doesn’t mean adding complexity.

Built to cross borders, not create them.

Few stories better illustrate the power of connected multi-property operations than Onefam.

What started as a single hostel has grown into a hospitality group spanning seventeen properties across five countries: Spain, Portugal, the United Kingdom, the Czech Republic, and the Netherlands. But growth across borders brings more than additional rooms and reservations, it means an entirely new layer of compliance, billing standards, and regulatory requirements for every market. 

Cloudbeds is much more than a PMS. At the group level, we’re managing hundreds of daily reservations, and Cloudbeds lets us analyze all that data in a very short time, which really optimizes our decision-making process.

Cloudbeds’ open platform and integration ecosystem let Onefam adapt to local requirements without building separate processes for each country. From Portuguese invoicing regulations to Spanish government reporting, compliance happens through integrated workflows, not additional training. 

“The fact that Cloudbeds integrates with so many other tools makes it much easier, especially when we talk about different properties in different countries. The regulatory compliance becomes much easier, and these integrations save us a lot of time in administrative management.”

The benefits extend far beyond compliance. With centralized data, streamlined reporting, and integrations that automate administrative tasks, Onefam has reduced operational friction at every level of the business. Employee onboarding has accelerated dramatically, with staff becoming confident users in approximately three days instead of weeks.

Don’t just grow, grow differently

Some hospitality companies aren’t simply growing, they’re redefining what growth looks like.

Neighbourgood operates at the intersection of hospitality, co-living, and community-driven experiences. Today, the company manages 16 living spaces and more than 500 keys across Cape Town and San Francisco, alongside six co-working spaces.

Cloudbeds provides portfolio-wide data and multi-property reporting that allows teams to make informed decisions on pricing, demand, performance, and strategy in real time.

The platform’s reliability has also strengthened reporting around revenue, booking sources, and customer segments, critical insights for a company constantly testing, learning, and evolving.

One of our core values is to always be growth minded but at the same time stay extremely customer-centric and really care about the guest experience.

Neighbourgood has its sights set on 25,000 units across 10 cities by 2034, and Cloudbeds continues to serve as a strategic growth partner as the company enters its next phase of hypergrowth.

Before you scale the portfolio, scale the foundation.

For Mexico’s We Hotels, expansion wasn’t the challenge. Preparing for it was.

Operating three hotels across Mexico City and Acapulco, with five additional openings planned, the group needed technology that could support the next stage of growth.

After implementing Cloudbeds, the team quickly moved beyond operational stabilization and began focusing on performance optimization.

Using Cloudbeds’ pricing and automation capabilities, Revenue Manager Mauricio Hernandez was able to automate rate strategies that previously required significant manual effort.

The outcome was immediate:

• 28% growth in RevPAR
• Revenue increases of up to 40% in certain months
• More time for leadership to focus on strategic initiatives rather than manual processes

Just as importantly, the implementation experience created confidence during a critical transition period.

“Cloudbeds’ team helped give us peace of mind and certainty that everything will be ready and very well done for the interests and benefits of our business.”

Instead of forcing operational change, Cloudbeds adapted to existing workflows, integrating with the group’s invoicing systems and simplifying everything from distribution management to guest communication.

Turn a collection of properties into a connected growth engine.

The stories of HP Hospitality, Grupo Catedral, Leo Property Group, Neighbourgood, We Hotels, and Onefam may span different countries, business models, and growth stages, but they share the belief that growth should create opportunity, not complexity.

Cloudbeds helps hospitality groups transform collections of individual properties into connected, intelligent portfolios. It enables leaders to make faster decisions, onboard new properties with confidence, optimize revenue across entire portfolios, and maintain visibility as they scale.

Most importantly, it allows growing hospitality brands to remain focused on their guests rather than their systems.

Because the future of hospitality isn’t about managing more properties, it’s about creating more possibilities. 

Key takeaways

• Growth becomes easier when every property operates on a shared foundation
• Multi-property functionality can turn lost bookings into retained revenue
• Centralized data leads to faster, better business decisions
• Scaling doesn’t have to create operational complexity
• The right technology enables ambitious growth plans

Ricky Schoeman – Content Marketing Specialist

About Cloudbeds

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale.

Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2026), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024).

Source: View the original article at Cloudbeds.