Motel One Innovates Operations Using Oracle Cloud

The Motel One Group, a leading upscale design hotel chain spanning Europe and the United States, has successfully migrated its entire hotel portfolio to the Oracle OPERA Cloud hospitality platform as part of its strategic digital transformation roadmap. With the modern property management system, Motel One now has a common data and operational foundation to innovate faster, improve efficiency, and elevate service delivery across regions.¹ Oracle Managed Services is providing support for the OPERA Cloud environment.

The large-scale transformation was led by Motel One’s internal IT and operations team, working closely with Oracle to ensure operational continuity while migrating more than 100 properties in 13 countries within an accelerated timeline. All hotels in Germany, Austria, Belgium, Czechia, Denmark, France, Ireland, the Netherlands, Poland, Portugal, Switzerland, the UK, and the US, were migrated successfully to Oracle OPERA Cloud property management (PMS), averaging 14 active go-lives per week. This included all operational and financial records, such as guest and ledger balances, as well as room and housekeeping status. The implementation highlights a strong strategic partnership between Motel One and Oracle, combining deep hospitality expertise with technology leadership to deliver a future-ready operational model.

“This transformation is a major milestone in Motel One’s digital journey. Migrating all properties within just four months required exceptional commitment from our IT, operations, and hotel teams,” said Daniel Müller, Co-CEO, Motel One Group. “Together with Oracle, we have built a scalable, future-ready platform that enables us to drive innovation, strengthen operational excellence, and support our continued international growth.”

With Oracle OPERA Cloud PMS, Motel One gains a unified, cloud platform to streamline staff workflows, while providing deeper operational and guest insights and transparency with built-in analytics. With access to the Oracle Hospitality Integration Platform (OHIP), the hotel group will also be able to continually innovate with more than 1,000 pre-integrated business and customer services.

Oracle Managed Services will deliver proactive support for the OPERA Cloud environment, monitoring daily operations, maintenance, incident resolution, and ongoing optimization to help improve reliability, maintain consistent service quality, and reduce operating costs.

“The speed and adeptness of this implementation showcased the tremendous level of partnership and commitment between the joint Motel One and Oracle teams,” said Cormac Watters, executive vice president, applications, EMEA, Oracle. “We look forward to continuing to work together to support Motel One’s ongoing innovation, customer excellence, and ongoing growth across markets.”

To see the Oracle OPERA Cloud hospitality platform in action, visit Oracle Hospitality at ITB Berlin in Hall 9, Stand 122 on March 3-5, 2026.

¹ Motel One Group selected Oracle OPERA Cloud PMS and Oracle Managed Services in Q2 FY26.

Founded in 2000, Motel One is a Munich-based hospitality company, which has received multiple awards for its concept and is considered the pioneer of the budget-design category. The company currently operates 101 hotels with 28,544 rooms across 13 countries (as of September 2025). Motel One is known for offering a unique combination of high-quality interiors, exclusive design, exceptional service, and prime city-center locations at attractive prices. The Motel One Group plans to expand further, with new properties set to launch in the US and Europe, continuing its growth as a leader in the affordable luxury hotel sector. www.motel-one.com/en/

Oracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability, and encourage loyalty.

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