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While mobile check-in, messaging, and other automated solutions were steadily gaining traction in hotels before Covid-19, these applications are more relevant than ever in a post-pandemic world. Automated hotel technology is designed to augment the guest experience and improve workflow by expediting administrative touchpoints. As consumer demand for mobile grew, the hospitality industry answered with the same convenient applications that we rely on in our everyday lives, from text messaging to online shopping to checking in. But such technology was never meant to replace the human touch. Without human connection there is no hospitality. Travel isn’t about seeing new places…

Digital World

Travel & Tourism

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