The History of the Must-Attend Conference for Hospitality Professionals

EventCamp, Tripleseat’s flagship conference, isn’t just an industry event—it’s a pivotal gathering that has shaped the careers of hospitality sales and event management professionals for eight successful years. In 2025, as we celebrate this significant milestone, EventCamp will continue to evolve, delivering unparalleled insights and fostering connections that truly matter.

Join us as we explore EventCamp’s journey, from its groundbreaking beginnings to the innovative advancements defining EventCamp 2025.

From a “First of Its Kind” to an Industry Staple: EventCamp

EventCamp’s journey began in 2017 with a bold vision: to bring hospitality and event professionals together at the intersection of technology and personalized service. Tripleseat launched the first-of-its-kind EventCamp in New York City, recognizing that venues embracing both innovation and human connection were best positioned for long-term success.

At the time, event managers were often seen as little more than “order takers.” But Tripleseat saw their potential as strategic leaders—professionals who could drive significant revenue and shape the guest experience. EventCamp was created to challenge those outdated perceptions and spotlight the vital role of event managers in a venue’s growth. Today, that shift is undeniable. Event professionals are now viewed as cross-functional powerhouses—skilled in marketing, sales, reporting, and operations—who drive strategy and deliver results.

“I attended the very first EventCamp in 2017, just a month into my role at Tripleseat,” says Chris Pridemore, VP of Customer Success at Tripleseat. “The one-day event was held at a venue called Interface on 30th Street in NYC, with around 100 attendees. Back then it was new and exciting to see event professionals come together to learn, connect, and draw inspiration from one another.”

From day one, EventCamp focused on equipping attendees with practical tools, innovative ideas, and the confidence to rethink how they manage events. Early sessions explored how to harness technology while preserving the personal, human aspects of service that define great hospitality. Over time, the event evolved into a two-day experience, integrating deep dives into Tripleseat’s platform—offering attendees both strategic insights and hands-on product education led by our expert team.

What truly set early EventCamps apart was their emphasis on real-world perspectives. Industry leaders and hospitality professionals shared stories, strategies, and lessons learned—with a particular focus on client experiences and venue success. That commitment to authenticity, relevance, and community has remained a cornerstone of EventCamp’s appeal and growth.

To truly appreciate EventCamp’s rich history, take a moment to watch this retrospective video from EventCamp 2017:

EventCamp Key Themes Through the Years

While specific topics naturally evolve with the dynamic hospitality industry, several core themes have consistently anchored EventCamp’s mission, reflecting the enduring needs and challenges of event professionals:

• Technology Integration: From its earliest days, EventCamp has been a platform for exploring cutting edge technology that can elevate the guest experience and improve operations. What began with conversations around using social media for engagement has grown into a full-scale introduction to cutting-edge tools. Today, EventCamp showcases how to harness platforms like Tripleseat to drive efficiency, streamline operations, and fuel long-term growth—making it an essential event for anyone looking to stay ahead of the curve in the hospitality industry. EventCamp also welcomes complementary event technology partners, offering attendees a broader look at the tools and innovations shaping the future of event management.
• Sales & Revenue Generation: A perennial cornerstone, sessions consistently explore advanced sales tactics like upselling, cross-selling, and rebooking, equipping attendees to significantly boost their event profitability.
• Marketing & Branding: Recurring themes include harnessing the power of social media and crafting effective promotional strategies to elevate venue visibility and appeal.
• Team Building & Leadership: Invaluable insights on fostering resilient teams, navigating career progression, and cultivating essential leadership traits have consistently provided avenues for professional development.
• Operational Efficiency: Consistent topics have focused on streamlining processes, making data-driven decisions, and implementing effective budgeting to optimize all facets of event operations.

What’s New at EventCamp 2025? A Leap Forward in Learning and Connection

EventCamp 2025 is set to elevate the conference experience like never before. Taking place August 12–13 at the luxurious and renowned Encore Boston Harbor—a five-star resort known for its upscale accommodations, world-class dining, and stunning waterfront views just minutes from downtown Boston—this year’s event goes beyond the traditional format. It’s expanding from a single-room setup to multiple dynamic tracks, featuring a lineup of high-impact speakers and drawing a growing national audience. EventCamp 2025 promises more insight, more networking, and more value. Here’s what’s new and improved:

1. Expanded Two-Day Immersive Format: For the first time ever, EventCamp expands to a comprehensive two-day immersive format, offering significantly more in-depth learning, strategic discussions, and unparalleled networking opportunities. This substantial upgrade from previous one-day events ensures a richer, more relaxed, and truly impactful experience for every attendee.
2. “Choose Your Journey” Customizable Agenda: This is arguably the most transformative new feature for EventCamp 2025. The ‘Choose Your Journey’ customizable agenda empowers attendees to fully tailor their learning path. Select from a dynamic array of concurrent panels, interactive breakout sessions, and expert-led discussions to ensure every moment is relevant to your specific professional goals and venue’s unique needs. Whether you’re a seasoned revenue director, an operations champion, an aspiring leader, or an innovation seeker, a perfectly curated path awaits you.
3. Integrated Tripleseat Content: Attendees will benefit from practical Tripleseat topics seamlessly woven directly into the main conference schedule. This integration ensures a comprehensive learning experience, blending essential platform mastery with broader, high-level event strategies for immediate, real-world application.
4. Unprecedented Keynote and Speaker Caliber: Prepare for an unparalleled keynote experience as EventCamp 2025 proudly welcomes Tom Colicchio, a culinary icon and eight-time James Beard Award winner. His captivating insights on leadership, resilience, and culinary innovation are set to inspire and challenge attendees to redefine the boundaries of success. EventCamp 2025 has an impressive lineup of speakers from our industry who are sure to educate and inspire! Check them out here.
5. Enhanced Networking Opportunities: While networking has always been a fundamental pillar of EventCamp, the 2025 agenda elevates this experience with intentionally designed, structured, and informal opportunities. Dedicated breakfast sessions, strategically timed ‘moving and refreshment breaks,’ and focused networking lunches are curated to facilitate crucial interactions and foster meaningful, lasting connections that extend far beyond the conference days. Don’t miss the Tripleseat Exhibitor Showcase, a prime venue to discover cutting-edge technology and innovative solutions.

The Unchanging Core of EventCamp: Community and Growth

Despite these exciting advancements, the very heart of EventCamp remains steadfast: fostering a vibrant, supportive community of hospitality professionals passionately dedicated to continuous growth, innovation, and shared success. It’s the ultimate nexus where peers facing similar challenges can openly exchange groundbreaking ideas, gain unparalleled insights from industry leaders, and depart with a renewed perspective on how to not just survive, but truly thrive in the ever-evolving world of events

VP of Customer Success at Tripleseat, Chris Pridemore emphasizes “Tripleseat partners with some of the world’s most celebrated hospitality brands, and EventCamp offers attendees direct access to their insights. Leaders from top-tier venues share how they tackle common challenges like profit margins, forecasting, and evolving guest expectations—proving that even the best face similar hurdles. These conversations foster connection and validation, leaving event managers empowered with real-world strategies. They return to their teams ready to share solutions from industry leaders—including, for example, how a Michelin-starred restaurant’s sales director addressed the very same issues they’re facing. It’s this exchange of honest insights that drives real improvement back at their own venues.”

EventCamp 2025 isn’t merely another industry conference; it’s a powerful testament to Tripleseat’s unwavering commitment to empowering event professionals. It provides them with the essential tools, cutting-edge knowledge, and invaluable connections required to dramatically elevate their businesses and accelerate their careers. From its ‘first of its kind’ inception to its current status as an industry leader, EventCamp has truly transformed, and the future of event management has never looked more promising.

Don’t miss your chance to be part of this pivotal event. Register for EventCamp 2025 today and secure your spot at the forefront of hospitality innovation!