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Who Wins at the Point of Decision?

In Brief: In this ITB Berlin interview, Bhanu Chopra explains how AI agents are reshaping the sales chain, becoming new gatekeepers, and why real-time data determines visibility. Bhanu Chopra – Image Credit RateGain    In the travel industry, artificial intelligence is evolving from a supportive tool into an active player. Autonomous AI agents can research trips, compare offers, and guide booking processes – thereby transforming the traditional sales chain.Bhanu Chopra, Founder & Managing Director of RateGain Travel Technologies Limited – a global provider of AI-powered SaaS solutions for the travel and hospitality industries – explains where the industry stands today, the…

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Travel & Tourism

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