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View Morearticle Chick Fil A logo and sign over restaurant, Manhattan, New York. (Lindsey Nicholson/UCG/Universal Images Group via Getty Images / Getty Images) Chick-fil-A is turning down artificial intelligence in its drive-thru lanes, choosing human employee interaction over automated order takers as competitors embrace voice technology. What we know: Chick-fil-A CEO Andrew Cathy told CNBC that the company wants to keep human hospitality at the heart of its drive-thru experience. The privately held chain generated nearly $23.9 billion in sales in 2025. “From our experience, we really want that hospitality to be human to human,” Cathy said. “We’re not going to…
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View MoreSpooky Tuesdays at the Capitol is showcasing a whole bunch of scary movies at Fort Edmonton Park this October, including some…
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Really the only negative associated with the new M6-powered Mac Mini is its high price. While the last-gen model debuted at…
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This excerpt was originally published in Pre Shift, our newsletter for the hospitality industry. Subscribe for more first-person accounts, advice, and interviews.This…
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Open this photo in gallery:(Nadezhda Bormotova)/Getty ImagesLife is full of everyday ethical, moral and philosophical questions. Is it okay to tell a…
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